Tracking your return
You’ll receive an email with a tracking number for your return. Use that to follow your parcel all the way to our warehouse, so you can see exactly when it arrives with us.
Once it reaches us
When your return arrives at our warehouse, please allow up to 2 business days for our team to process and check it.
Your exchange or refund
Once your return has been processed and checked, we’ll action your exchange or refund, and email you as soon as it’s done.
If your tracking shows the parcel arrived with us more than 2 business days ago and you haven’t heard from us, get in touch with your order number and we’ll chase it up.