Once you complete your purchase on the Nashie website, you should receive an order confirmation email immediately. This email confirms that your order has been successfully placed and includes your order number, items purchased and billing details.
If it hasn’t arrived
If you haven’t received your confirmation email within a few minutes, please check the following:
- Spam or junk folder: sometimes emails can land there accidentally.
- Correct email address: make sure the email you entered at the checkout is correct.
- Payment confirmation: check that your payment went through successfully.
- Email delays: occasionally, email delivery may be slightly delayed due to server issues.
If you still don’t see your order confirmation, contact our team here to confirm your order and make sure you have all the details you need.
Viewing it in your account
If you have a Nashie account, you can also view your order history and download order confirmations directly from your account dashboard. You can create one at the time of checkout, or using the link at the top right of the website.
After your confirmation
Once your order is confirmed, you’ll also receive a shipping confirmation email with tracking information once your Nashie is on its way.