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Where's My Nashie? How to Track Your Order

How to check on your order and what to do if it's taking a little longer than expected.

Waiting for your Nashie? Don’t worry, we’ve got you covered! Here’s how to check on your order and what to do if it’s taking a little longer than expected.

Track your order

  • Once your Nashie has shipped, you’ll receive an email confirmation with your tracking number.
  • If your tracking information doesn’t show any updates yet, sometimes carriers take a little time to update their system but it should appear soon.

Check your estimated delivery date

  • Once the carrier scans your parcel, the delivery estimate will appear in the tracking details.
  • Keep in mind: this date is an estimate. Your Nashie may arrive a little earlier, on time or just a few days later.

Still waiting for your Nashie?

  • If your estimated delivery date has passed, please allow a few extra days for delivery (especially during busy periods).
  • If your Nashie still hasn’t arrived after this, contact our team here. We’ll track it down and help get it to you as quickly as possible.

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